Software and Service Subscriptions
Science&Motion offers Software Subscription and optional Hardware Subscription (all inclusive GOLD support) for the SAM PuttLab, SAM Projection and complete SAM PuttStudios to ensure seamless and failsafe operation of your business. The software and service subscriptions include free software updates, extended hardware warranty, free repairs, personal technical support, and more.
All SAM products come with a Software Subscription providing ongoing and free software updates and premium service. Included are the following services:
- Free software updates – Stay up-to-date with your system software. You will receive software updates and fixes for all system-related software for free.
- Premium Service – Prioritized access to our service team for broad questions, troubleshooting, and problem analysis. The direct contact with our team via email, phone, or messaging services ensures seamless usage of your system.
- Remote Maintenance – Remote services from our service team to log on to your computer to directly resolve problems.
The optional Hardware Subscription guarantees free, fast and smooth exchange of all hardware components in case of a failure:
- Hardware exchange – Our systems include ultra-sonic sound transmitter and receiver, electronics, cameras or projectors. If a hardware failure occurs, you will receive a free, fast and seamless replacement of all hardware components included in the system.
- Free shipping – Included is free shipping from our head office, to make sure your business is up and running again in no time.
Product | Software Subscription (1 year / 3 years) | GOLD support plan* (1 year / 3 years) |
SAM PuttLab | $250 / $500 | $650 / $1,300 |
SAM Projection | $250 / $500 | $900 / $1,800 |
SAM PuttStudio | $500 / $1,000 | $1,450 / $2,900 |
* GOLD support includes Software & additional Hardware Subscription